Warranty policy

CJD provide warranty for products from the date of purchase as follows:

  • UPS: 1 Year for DC & Offline & Line Interactive UPS, 
  • BATTERY: 1 Year for Sealed Lead Acid Battery and Gel Battery, 5 Years for LifePO4 Battery.
  • INVERTER: 1 Year for Low Frequency Inverter, 1 year for High Frequency Inverter.
  • Portable Power Station: 1 year
  • All products have a lifetime paid warranty

Additional Service:

  • All products will be provided 1% free PCB Board (Exclude Batteries).
  • To obtain service under warranty via an valid guarantee offered by dealers.
  • To obtain service under warrantee via serial number.
  • In case of Inverter fault, please contact our technical department, we can repair and replace new spares parts for buyers free, but the transportation charges shall be borne by the buyers within the warranty period.

As a user of CJD, you have the following service:

  • Free repair or replace service during warranty period.
  • 24-hour helpline; Service helpline: 0086-755- 23006232.
  • Nationwide warranty.
  • Technical support on our website: www.cjd-industry.com / www.cjd-industry.cn

This limited warranty does not apply to conditions as follows:

  • Man-made fault.
  • Out of warranty.
  • The finished product of which the serial number is changed or lost.
  • Damage or loss resulted from force majeure or external causes.
  • Disassembly or modifications to the unit with no authorization.
  • Disobeying provisions of operating/using the unit.